So What Exactly Is Content Marketing Anyway?

Content marketing is a buzz word thrown around often by marketing gurus and in business how-to articles. It's touted as a must have in any effective overall marketing strategy...but do you know what it really is? Here are 5 quick insights to help you understand it and do something with it!

What It Is
The creation, publishing and sharing of materials online that do not explicitly promote a brand but are intended to stimulate interest and engagement in its products or services. Videos, blogs, articles, social media posts, eNewsletters – the list is pretty extensive of what is included so don’t think it’s just about social media.

It Doesn’t Have To Be Costly, But It Does Require A Plan
Sure, social media is free but content marketing is so much more than posts on Facebook and fun pictures on Instagram. From eNewsletters to articles, photos, videos and website content, you need to be strategic in creating quality items that are interesting and/or informative…then delivering that content to your target markets where they are. That takes time and effort. And if not your time, hiring a professional to strategize and execute might be the way to go. Set a budget (maybe as much as 25% of your total marketing budget) and implement the plan.

It’s A Long-Term Game With Measurable ROI
Brand growth is usually slow and gradual with content marketing. So along with a plan and tangible goals, your strategy has to include patience. The first weeks or even months might not provide big returns. However, over the longer term, your efforts should start producing results that reflect your goals. As you focus on building relationships with customers, sending traffic to your website and informing potential customers about your brand, the metrics you track will help you determine effectiveness.

ANY Business Can Benefit
There is not a single niche or business that can’t see gains with a strategic, well played plan for content marketing. It’s true. But note, success hinges on strategy, goals, execution, measurement, adjustment…repeat.

Your Strategy Must Fit Your Niche
While there are some proven efforts that work really well in content marketing, there are others that may work exceptionally well for your target market. Or those that just don’t resonate with your customers (or potential customers.) So don’t just plan to copy another company’s content marketing strategy. You have to take the time to create your very own strategy that works for your company. Sure, you’ll have things in common with competitors or other businesses, but keep your specific target market in mind and tailor your efforts and goals directly to them.

Now is the time to dive deep and learn how effective content marketing can be for your business. With the overall ease of publishing and sharing content, it’s a powerful tool in a marketing toolbox that can provide long term benefits for any business.

3 Content Marketing Tips for 2015

Many small businesses are under the false assumption about a web site, "if you build it, they will come." We are at a time when more web sites exist than ever before and that number grows significantly every single day. So how do you go about getting your site - your content - noticed by the users that matter most to your business? It takes some careful thought, ingenuity and marketing. Here are three tips to help you market your content more effectively in 2015:

1. Focus on your audience
   Your content is for people...not Google, Bing, bots and crawlers. Every item of content you create for your site should be uniquely targeted to your audience. Clearly define and get to know your potential customers. Create content that speaks to their interests, needs, preferences and provides information that is relevant to them.
   
   And the result? Your site will develop positive search engine optimization scores. Google's search algorithm has evolved enough to now take into consideration user experience factors along with programming protocols. So site content that is optimized for users will organically begin to perform better in search engine results. Not to mention the fact that your chances to convert site visitors to paying customers is much greater as well.


2. Promote - Promote - Promote
   Half the battle of content marketing for small business is just getting it published. If it's a blog post, a product video on YouTube, a new page on your web site or a new product picture on Instagram, making the time to do it is the challenge. But once you make that happen, it's time to promote and share that content through every means you have - email, newsletter, social media, guest blog post, maybe even a press release. And a key element is to direct people who see your content to your main information hub - your web site. It's fair to say that you should strive to put as much effort into promoting your content as you do creating it.


3. Align your message
   For every place you publish content - whether it's blogs, web sites, social media accounts, emails - make sure your message is consistent for your target audience. That doesn't have to stifle creativity but it does require some alignment in the way you present your information. As users follow your content and visit your web site they get a cohesive message. And as those users transition into customers, they value the content you provide and will be keenly aware of the fact that you meet their needs.

So make 2015 a year for content ingenuity, not just creation. Your small business has a value-added message for others and it's time to share it!

Create A Simple Content Strategy

If you are a follower of any online trends in digital marketing, social media, search engine optimization or branding, you have undoubtedly heard that content creation is exceptionally important. From a website to blogs & social networking sites, high-quality content is increasingly making the biggest impact for online success. Knowing it's important isn't enough though...making it happen is the key.

So how can entrepreneurs and even small to medium-size businesses forge a path to successful content creation? It's about planning and keeping it simple!

1. Review website content
   Your website should be the most important access point for content in your online presence. It doesn't do much good to spend time blogging, Tweeting, Pinning or making videos for YouTube if your website is not optimized for quality content. So clean up your site first, then consider what off-site channels you will use.
   


2. Devote time to it
   That's the hard one, I know. For small businesses there is never enough time in any given day. However, the importance of good content can't be overlooked any longer. So consider a way to carve out some time to devote to brainstorming ideas, creating outlines for articles, taking photos of your business or products, etc. Keep all these ideas and resources in one place, then set aside some specific time to flush out the ideas to create content. The exact amount of time and how you pull it all together is going to vary, but the important point here is that you are intentional about devoting some amount of time to content creation.
   


3. Play on your strengths
   Be sure to use the channels that are providing you with the most interaction with current and potential customers...but also that you are the most comfortable with. Blog if you feel confident writing articles. Create white papers for industry specific topics if you have the knowledge. Publish press releases about your company if you have the know-how. Learn to leverage social media platforms if you use them already. Getting started with content creation can be daunting if you try to learn and utilize every possible channel on top of learning to generate effective information. Stick with what you know and expand your options as you grow.
   


4. Make a schedule
   Hold yourself accountable to publishing content by creating a reasonable plan. Consider how many sensible ideas and content posts you can create in a week/month/quarter. Then create a schedule and consistently stick to it. This is important to keep your content strategy moving but it also creates a constant flow of high-quality information associated with your business. 

Make an impact by becoming a publisher that is known for insightful, genuine and helpful content by planning and keeping it simple.

Is Your Business Internet Presence A Well-oiled Machine?

When a vehicle is in top condition & running great, it is often said it is like “a well-oiled machine”. Can you say the same of your business Internet presence? I define “Internet presence” as any place on-line where your business information, brand or image is represented. From your website, to search results and Internet ads to social media – all of this plays into how your business is presented & viewed on-line. A “well-oiled” Internet presence requires several components...using a car analogy we’ll review the four most important.

1. Website = Engine
The basis for any on-line presence must be a website. Opinions vary on this greatly in the age of social media, blogs, etc. but I believe the best and only place to be in complete control of your company message, brand identity and business information is your company website. It is the core & center of everything you do on-line. Just like an engine is the core of the vehicle & it is involved in every function of the machine, so is the company website the center of an Internet presence.


2. Search Engine Optimization = Chassis
Although the engine is the core of a vehicle, without a chassis, that engine can't be taken anywhere. In that same thought, a business website is the center of a professional message but if it is not optimized to do well in search engines, the message never goes anywhere. Search engine optimization allows the website (and really all on-line communications) to do more than sit and wait. It gives the on-line message the framework to actively attract business.


3. Marketing = Wheels
Marketing efforts are what give a website and other areas of the Internet presence the ability to really move. Internet marketing creates the opportunity to increase visibility of a company message and move traffic to and from the various on-line activities. It could be paid advertising or have no monetary cost at all, but the interaction of your marketing message on the Internet will give greater return for your efforts.


4. Social Media = Super Charger
If we consider marketing to be the wheels of the 'well-oiled machine' then we now consider social media to be the super charger of the Internet presence. With social media use hitting all-time highs, it only makes sense that a business profile on Facebook, LinkedIn or even YouTube can be a powerful & valuable asset. Generating daily, weekly or even monthly interactions on social media sites has proven to be an exceptional way to increase a business Internet presence.

It is worth saying that an engine can be started, a chassis can be formed, a wheel can roll and a super charger can be built all independently of the other components in our analogy. However, it is only when they are all put together correctly do they make the vehicle function as intended. And the exact same goes for our on-line components. For a business to have a "well-oiled machine" of Internet presence, all of the components mentioned - a website, search engine optimization, marketing & social media - need to be a part of the plan, be implemented correctly and work in coordination with each other.

Consider how your business information, brand & image exist on-line now...and commit to taking steps to make it better. Let's get your Internet presence running like a well-oiled machine!

Barcodes For Small Business Marketing

With the explosive growth in the use of smartphones & other mobile devices, there comes new opportunities for small business marketing. None is more intriguing right now than the use of barcodes.

Known as mobile tags / barcodes, action codes, 2-dimensional barcodces or QR (quick response) codes, these little pictures are starting to show up in all kinds of places...from billboards to business cards and everything in between. They have been used extensively in Japan for several years & have been very successful. So what are they and how can small business benefit?

To start, these barcodes are generated using special programming. Contained within the picture that you see is information that instructs a computer application what to do & where to go. So a smartphone, tablet or other mobile device scans them (using the camera of the device, an application & a mobile Internet connection) and information is automatically pulled up on the device. These barcodes can be created to lead devices to text, photos, videos, websites and more.

A good example of this is being used in the real estate market. A house that is for sale has a special sign out front with a mobile barcode on it. An interested home buyer drives by, stops and scans the sign with a smartphone. Instantly, information is available on the buyers cell phone about the house - maybe the listing on the real estate's web site, maybe a video of the house interior, maybe details about the asking price - the potential is virtually unlimited.

So small business has new opportunities to reach customers with mobile messages. A good example is a QR code that leads mobile devices to a coupon or special deal. This QR code can be included on printed brochures, business cards, print advertising and even a storefront window. Not only is the business marketing to customers with traditional methods, they are engaging the growing mobile market. It is easy to see that the possibilities are endless!

The excitement of new possibilities should be tempered with cautious optimism. Technology is moving at a rapid pace and each new advance requires some adjustment time. While more consumers are becoming familiar with the QR codes, not all mobile users associate them with action. So while it is a good idea to consider how they might be of benefit to your business, don't pin all your marketing plans & hopes to this single aspect of technology.

Watch for more posts in the future about suggestions to implement QR codes and creative ideas for small business to use the barcodes alongside current marketing strategies.

Tips For Better Web Site Performance

Web site performance is a unique topic among small business owners - some are aware that an effective web site can be a great asset, while others are satisfied just having some kind information on the Web regardless of it's performance. I suggest that all small businesses can see a dramatic ROI from improvements to their web site. Here are a few tips to achieve better site performance:

1. Make sure the site design is appealing and follows good usability standards.
   A web site can be optimized for good performance and even rank well in search engine results but no conversions result. If the site is too cluttered, has bad design or is just basically unappealing, site visitors will not find what they are looking for and will give up using the site. Usability tells us web sites have 4-6 seconds to grab a first-time visitors attention - so be sure the design & layout of the site is effective.
   


2. Utilize keywords visitors would use to find the site.
   Turn your focus to the site visitor. The actual purpose of the site is not necessarily self promotion, it is to serve the site visitor. So build your site around keywords that Internet users would type in a search to find your products or services. Then help them find that information quickly and easily on your site.
   


3. Get the right people doing the right jobs.
   With the ease of web site builders and content management systems offered by hosting companies, many small businesses develop their own web sites. Their are literally thousands of new sites created every day. Many site owners believe they can administer the technical, content and search optimization aspects of their site, not to mention the Internet marketing of the site. I suggest that using a professional in those areas can make all the difference in your site performance. It is very unlikely small business owners know all the ins-and-outs of web site development. The ROI for using professionals in at least one those areas far outweighs the cost to get it right.
   


4. Make quality a goal of your site.
   Don't settle for a pieced-together, half-hearted web site - it won't attract many site visitors, it won't rank well in search engines and it certainly won't have many conversions. A small business would never think of creating other marketing materials of poor quality - so why should they settle for a poor quality web site, which has the potential to reach significantly more people? They should do what it takes to create a high quality site, even if that means hiring a consultant or designer.

Just like many other aspects of doing business, what is put into a site is likely what will come out of it. So I suggest small businesses take the steps necessary to achieve better web site performance and enjoy the significant results of doing things right!

Facebook Community Pages & Your Social Marketing Plan

Well, there has been lots of buzz the last few weeks about changes being made on the social networking site Facebook...and reaction has been both critical and optimistic. The changes went live this week and it has left many wondering what it all means!

Just about the time businesses and on-line marketing gurus really got a good feel for using Facebook for business promotion, the new "Community Page" has been introduced. So what does that mean to your marketing plan? First, let's look at a quick run-down of how these pages function (at least as of this writing):

1. Group Page - Created by a user and those that become group members may have various posting rights, as determined by the group administrator. Content may or may not generate stories in News Feeds of those who are members of the group. Content of the page is not indexed by search engines.
   
2. Community Page - Created by Facebook and maintained by them, updating information & profile pictures using Wikipedia. Related posts from other people on Facebook may be displayed also. Content does not generate stories in News Feeds of those who "like" the page. Content on this page is indexed by search engines. As is stands right now, once the Community Page becomes very popular (a certain number of fans), it will become a community administered page which means everyone will have the ability to post on the page.
   
3. Official Page - Created and maintained by authorized representative of a business, brand, celebrity or organization. Content is created by authorized user and it generates stories in News Feeds of those who "like" the page. Content on this page is indexed by search engines.

So the idea that Facebook is trying to get across through this change is that Group Pages are for interaction about specific subjects, Community Pages provide information about specific topics from Wikipedia (and potentially other sources) and Official Pages provide professional content from a business, brand, celebrity or organization.

In considering what this means for your social marketing plans, I suggest taking the wait and see approach for now. Things are literally changing by the minute as these new updates work through the Facebook system. Don't panic just yet about the impact of Community Pages but also, don't bury your head in the sand.

Who's On Facebook?

Remember the great comedy routine, "Who's On First?". The hilarious and ambiguous skit by Abbot and Costello left you wondering who really was on first. And many people are asking the same question these days about Facebook - who is on there and what does that mean to me?

Well the answers are easier to find and decipher than those in the comedy routine. Facebook tracks that information themselves and provides the details through their Social Ads Platform. And here are some interesting details, taken right from those statistics :

1. The largest number of U.S. users on Facebook are ages 35-54 years old - that is 29% of the user base.


2. The largest increase in users came in the 55+ age group - up 922% since 2009. That turns out to be over 8.8 million new Facebook members over the age of 55 in the last year.


3. During 2010, Facebook grew to over 103 million users in the U.S. That is up 144% from 2009.
   

So what does that mean to businesses trying to get the most out of the social networking site? It tells us that Facebook is still growing - at an impressive rate. And that growth continues to represent an excellent opportunity for marketing - so it is worth the time and effort to use it as a part of any marketing campaign.

It also tells us that the use of Facebook is not as lop-sided as it once was. Even over the last year, Facebook has morphed into a place for those over the age of 25 to connect, discuss and develop business. Before that, it was often assumed it was a phenomenon for those under 25. The new reality is that the middle age demographic is engaged in the social networking community.

So now that you know who is on Facebook, use the information to tailor the social networking portion of your marketing. And if your business has not started working with social networking, maybe now is a good time.

Tips For Web Site Success

Creating a successful web site can be quite challenging for small businesses. However, with a few tips and thoughtful plans, the puzzle pieces begin to come together so any web site can increase its effectiveness.

1. Define "success" for your site. Web sites are diverse and can serve any number of purposes - from on-line brochures to dynamic sales portals. Take time to decide what the function of your site is and then determine what is success for that function. Would success for your site be a specific number of visitors? Or would it be an increased percentage of sales? Or possibly success would be an increased number of visitors that register on your site. Regardless, once you know what success is in your eyes, you can tailor the site to meet your goals.
   
   
2. Concentrate on good design principals. There are basic design principals and concepts that all web sites should employ. Sites should be user-focused and easy to navigate. Keeping things simple helps users find what they need quickly and almost effortlessly. There are many cool, cute & clever functions that can be created on a site but if it does not serve the visitor, leave them off the site and stick with good, basic designs.
   
   
3. Make sure your site is usable. This may sound odd but it is important to consider. Once visitors make it to your site, they need to be able to use the site and understand the content. This is closely related to the good design principals noted above. The navigation should be clear and in a prominent place. Again, cute & clever won't get you very far if the site visitor can't decide how to get around your site. Make sure content is well organized and tailored to help users find what they need.
   
   
4. Promote, promote, promote. Make sure everyone knows you have a web site. Put your URL on business cards, letterhead, e-mails...anything that leaves your office. Market your site like you would a new product or service. The more people that know about your site, the more potential visitors you can get. And as your web site traffic increases, you can begin measuring the effectiveness of your efforts.

So having an effective web site isn't rocket science but it does take some time, thought and persistence. It helps to have assistance from a professional developer but the tips noted above are practical and can be used by any web site owner. As with most marketing tools, a web site only increases its success with your commitment and effort.

Keywords, keywords & more about keywords

Without question, if you are involved with anything on the web, you have heard the term "keywords" mentioned more than you care to admit. Although this may be a relatively new word in web-popular lingo, the concepts behind the term are as old as marketing itself.

The popular term "keywords" refers to a list of words or phrases that are important to the description of any given product or service. For purposes of search engine optimization and web site development, these words or phrases are critical to the success and performance of the web site. Simply put, the keywords are those words or phrases that your customers would use to describe you, your products or your services.

Those that work in search engine marketing and optimization have much to say about keywords and many of them act as if this is a new idea. But the reality is, successful companies have always tried to consider the thoughts and actions of the customer. When companies have a handle on what terms and concepts resonate with their customers, their marketing efforts - digital or in print - will be effective and have a high ROI.

So here a few quick tips to develop an effective list of words or phrases that are used to describe your company, your products or your services:

1. Think like the customer.
   Ask yourself, "What would I look under in the yellow pages, in a search engine, in the classifieds, etc. if I wanted the products or services I provide?". Be honest and avoid any industry lingo unless it is a brand name or very specific description. And ask your employees & close associates to consider the same question.
   
2. Think like your newest employee.
   Sometimes it is hard to have a fresh perspective about your products & services when you are right in the heat of the battle. So, why not ask your most recent addition to the team to come up with a list of words. If you are a small business, you can always ask friends, family & close associates to do the same.
   
3. Think like the competition.
   It never hurts at this stage of the game to see what the competition is doing. Compare the list you have put together so far with what you see in your competition's advertising, on their website, in their printed materials, etc.

After considering the 3 points above, you can have a great start to an effective list of words or phrases that can help you reach your customers more effectively. The reality of the term "keywords" brings marketing full circle...taking the focus off what you are trying to tell the customer and putting the focus back on giving the customer what they are looking for.